Billing

A monthly bill will arrive around the 1st of each month and must be paid by 5pm on the 15th
(or first business day following if the 15th lands on a weekend or holiday)

Delinquent Charges/Notices

Penalty charges are assessed 5pm on the 15th. The penalty on gas is 10% of the charge, and all remaining services have a 5% penalty.

**Landlords will receive duplicate notices of delinquency!**

Utility Agreements

In the event of an emergency, a payment agreement can be written if customer cannot pay before 5pm on the 23rd. All agreements must be signed at City Hall before 5pm on the 22nd of each month. See agreement terms below.

Utility Agreement Terms

Reconnection of Services

Reconnect fees are assessed at 5pm on the 23rd of every month regardless of whether services were physically disconnected or terminated at the meter. Any utility service subject to disconnection or termination for nonpayment per Section 15-102:103 shall be assessed a fee, together with any other charges and fees.

Subsequent disconnects are charged as follows

    *First reconnect - $25

    *Second reconnect within 24 months - $50

    *Third and all subsequent reconnects within a 24 month period - $75

***Landlords will be notified of all disconnects***

Utility Level-Pay Plan

May is sign-up month.  The levelized amount is determined by averaging the customer's last 12 months' utility bills.  The months to be averaged are:  January through May of the current year and June through December of the prior year.  The level pay amount is valid for 11 months and every May the account is balanced and re-averaged for the next plan year.  Details and sign-up forms are available at City Hall.

Paperless Billing

Also for your convenience, complete the Electronic Billing Application to have your utility bill emailed to you.  You can email the completed form to Utilities@HalsteadKS.gov.

Payment Options

The City of Halstead offers a variety of payment options:

  • In person: Cash, Check or Money Order. (no fee)

  • In Person/Over the Phone: Credit/Debit Card. (3% fee)

  • Drop Boxes: There are 2 available - 1 at the front entrance & 1 in the alley to the west of City Hall. (NO CASH)

  • Auto Debit: Payment is deducted directly from your checking account on the 15th of each month.  (no fee) (email completed form to Utilities@HalsteadKS.gov)

  • Online Bill Pay - For help paying online see our Online Bill Pay Instructions. (fee varies)

Utility Assistance Programs